Nursing shortages were a problem long before our hospitals were rocked by a pandemic. Two years in and overworked systems have further contributed to burnout, stress and other factors that plague the people we rely on for our own well-being. We’ve seen robotics applied to just about every other field lately, so why not nursing—a field that requires a million new faces in the US alone to keep up with demand?
Diligent has been leading that particular assignment for quite some time. Late last year, we spoke with Georgia Tech associate professor Andrea Thomaz, who co-founded the company with Vivian Chu in 2017, to discuss exactly how much of an impact the past two years have had on the company. Among other things, she noted:
It’s really just a dramatic shift in the labor markets across many different industries. It seems to be related to people having some kind of great resignation as well as people deciding they want to do other things. And many people change jobs. We see that everywhere in technical work, a lot in our industry and in healthcare. A lot of people just decide to do something different. Human resources challenges existed before the pandemic and are now reaching crisis levels.
Diligent has perfectly timed its latest funding round, scoring $10 million in March 2020, just before many US hospitals went under water. This week, the robotics company announced it will triple that amount for a Series N of “more than” $30 million. Tiger Global, which seems to have its paws on all things robot finance, led the round. Existing investors True Ventures, DNX Venture, Ubiquity Ventures, E14 Fund, Next Coast Ventures, Boom Capital and Gaingels participated, along with new entrant Cedars-Sinai Health Ventures.
“This new round of funding will help us scale the business to meet the incredible demand for our healthcare services robot,” Thomaz said in a release linked to today’s news. Thanks to the support of our investors and the Diligent team, we are focused on expanding automated support for clinical teams so nurses and clinicians can focus on tasks that matter most, patient care.”
Diligent says it will use the funding to help solve supply chain problems, while continuing to deploy its nursing aid bot, Moxie. This new round brings the startup’s funding to just under $50 million.